<\/p>\n\n
1. General Provisions<\/strong><\/p>\n\n The General Terms and Conditions of the ilo.si online store (hereinafter: \u201cthe online store\u201d) have been drafted in accordance with the Consumer Protection Act (ZVPot-1), the Electronic Commerce Act (ZEPT), the Personal Data Protection Act (ZVOP-2), and the EU General Data Protection Regulation (GDPR).<\/p>\n\n The service provider and operator (hereinafter referred to as the \u201cprovider\u201d or \u201cseller\u201d) of the ilo.si online store is: Kridis, Kristjan Koro\u0161ec s.p., Bevkova 31, 3000 Celje, VAT ID: SI12797898, VAT-registered: yes, entered in the Slovenian Business Register under registration number: 3688348000, transaction account (NLB): SI56 0291 9026 5006 179, email: maja@ilo.si, phone: 069 686 423.<\/p>\n\n The General Terms and Conditions govern the operation of the online store, the rights and obligations of the buyer, and the business relationship between the seller and the buyer. By placing an order, the buyer confirms that they are familiar with the General Terms and Conditions and agree to them in full. <\/p>\n\n The online store is available to Slovenian consumers in Slovenian, which is also the language used for all communication and business transactions between the provider and customers.<\/p>\n\n Users can also choose the English, German, or Hungarian version of the online store, if they wish. They can access it by clicking on the corresponding flag at the top of the webpage. The choice of language is entirely up to the user, so they can make a purchase in any of the available languages. <\/p>\n\n The seller offers the same purchasing terms to all consumers, regardless of their nationality or place of residence. Exceptions are possible only in cases where objective circumstances require them, such as the availability of certain payment methods or delivery restrictions to specific countries. <\/p>\n\n If delivery to the selected country is not possible, the customer may, by arrangement, arrange their own pickup or shipping, or pick up the order at the company\u2019s headquarters or a pickup location in Slovenia. For orders with international shipping, the shipping cost is automatically calculated based on the package\u2019s weight and the selected payment method. The customer is informed of the shipping cost before placing the order. <\/p>\n\n For purchases made through another language version of the online store, the General Terms and Conditions published on the selected language version of the website generally apply. This applies in particular when the buyer is a resident of the country for which that language version is intended, and the seller has actively advertised its products or services in that market. <\/p>\n\n 2. Definition of Terms<\/strong><\/p>\n\n For the purposes of these General Terms and Conditions, the terms listed below have the following meanings:<\/p>\n\n Online Store: The ilo.si website, which allows customers to purchase products online.<\/p>\n\n Supplier (or Seller): Kridis, Kristjan Koro\u0161ec s.p., as defined in Article 1 of these General Terms and Conditions. <\/p>\n\n User: Any person who visits the online store. By registering, they become a registered user. <\/p>\n\n Customer: any individual or legal entity that makes a purchase in the online store.<\/p>\n\n Consumer: a natural person who acquires or uses goods and services for purposes outside the scope of their professional or business activities, as defined by ZVPot-1. The provisions of these General Terms and Conditions that expressly refer to consumers apply exclusively to them. <\/p>\n\n Distance Contract (or Sales Contract): a contract concluded between a seller and a buyer through an organized distance selling arrangement, without the simultaneous physical presence of the contracting parties, using exclusively one or more means of distance communication (e.g., an online store, email) throughout the entire process leading up to the conclusion of the contract.<\/p>\n\n Item (or Product): any item of merchandise offered for sale in an online store.<\/p>\n\n 3. Consumer Withdrawal from the Contract<\/strong><\/p>\n\n The consumer has the right to notify us (via email at maja@ilo.si<\/a> ) within fourteen (14) days of receiving the items that they are withdrawing from the contract, without having to provide a reason for their decision. The fourteen-day (14) period begins one (1) day after the date of receipt. The cost associated with withdrawing from the contract, which is borne by the consumer, is the cost of returning the items (which, in the case of shipping, is calculated according to the delivery service\u2019s price list and depends on the type of shipment\u2014package or freight). Items must be returned to the seller no later than thirty (30) days after the notice of withdrawal from the contract is submitted. <\/p>\n\n EXCEPTION TO THE RIGHT OF WITHDRAWAL (Hygiene exception under ZVPot-1):<\/p>\n\n In accordance with point 5 of the fifth paragraph of Article 134 of the ZVPot-1 (and the relevant EU directives) the consumer does not have the right to withdraw from a contract for the supply of sealed goods that are not suitable for return for health protection or hygiene reasons, if the consumer has broken the seal after delivery. <\/p>\n\n Perfumes and home fragrances fall under this exception. A product may be returned within 14 days only if it is unopened, in its original packaging, and with the protective film or seal intact. If the protective film has been removed or the perfume has been tested (sprayed), returns are no longer permitted by law for hygiene reasons. <\/p>\n\n In the event of a lawful withdrawal from the contract (unopened product), the consumer must return the goods to the company\u2019s address no later than 14 days after submitting the notice of withdrawal. The cost of returning the goods is borne by the consumer. The seller shall refund all payments received no later than 14 days after receiving the notice of withdrawal, and may withhold the refund until the returned goods are received. <\/p>\n\n The consumer does not have the right to withdraw from the contract in the following cases:<\/p>\n\n <\/p>\n\n The General Terms and Conditions govern the operation of the online store, user rights, and the business relationship between the provider and the consumer. The website sells exclusively to consumers (see Definitions). <\/p>\n\n The online store conducts business and enters into contracts in the Slovenian language with adults or persons over the age of 15. <\/p>\n\n The online store reserves the right to amend the terms and conditions by updating this post. Such changes to the terms and conditions are binding on the user. <\/p>\n\n The product offerings listed in the online store are valid until the offer is withdrawn or until stock is sold out. <\/p>\n\n By confirming the order, the user acknowledges that they have read and understood the General Terms and Conditions, the Privacy Policy, and the Legal Notice.<\/strong><\/p>\n\n <\/p>\n\n 4. Supply and Origin<\/strong> of goods<\/strong><\/p>\n\n Due to the nature of our business, the offerings on our website are subject to daily changes. The prices listed for individual items include both regular prices and promotional or discounted prices. <\/p>\n\n Kridis, Kristjan Koro\u0161ec s.p. (hereinafter \u201cKridis s.p.\u201d) is responsible for the quality of the goods or the performance of the service. Kridis s.p. is also responsible for any complaints or consequences that may arise when a user uses the goods or services. Kridis s.p. bears full responsibility for the provision of services or the sale of goods and for any related complaints. <\/p>\n\n Photographs, images, or videos published as part of offers are the property of Kridis s.p. or its suppliers, business partners, or they are merely illustrative and do not guarantee the exact characteristics of the product or service; they may depict a symbolic or actual service, offer, company, or merchandise.<\/p>\n\n In our online store, we sell, among other things, the Infinite Love brand. The perfumes are in their original, unopened packaging; they have not been refilled. The country of manufacture and export is Turkey. The distributor for Slovenia is Kridis s.p. The responsible entity for the EU is JCOS s.r.o., Teplice, Czech Republic. <\/p>\n\n The many years of experience and sound business practices of a certified manufacturer add value to the Infinite Love brand of perfumes. Infinite Love perfumes are sold worldwide and, since 2016, also in Slovenia. <\/p>\n\n These fragrances are inspired by the most famous scents on the perfume market and can often satisfy even the most refined tastes. We update and expand our perfume selection several times a year to stay in step with global trends and, at the same time, do our best to meet our customers\u2019 preferences. <\/p>\n\n Infinite Love perfumes belong to the EDP (Eau de Parfum) category and are therefore generally much longer-lasting than, for example, Eau de Toilette (EDT).<\/p>\n\n When naming perfumes, we use codes and numbers (E-fragrances for men, K-fragrances for women) as well as men\u2019s and women\u2019s names. If you see the names of perfumes from other brands on this page, it is to help us describe the similarity of the scents. These perfume names are the property of specific brands that we do not represent; we use them solely to identify the scents of the perfumes! Abroad, the terms \u201cdupe\u201d or \u201calternative fragrance\u201d are commonly used to refer to this type of perfume.<\/p>\n\n The perfumes are packaged just like the original products! The 8 ml bottles are factory-filled into extremely practical \u201cpen\u201d bottles with plastic caps. The 50 ml and 100 ml perfumes are factory-filled into bottles with plastic caps and packaged in a box wrapped in protective plastic film. <\/p>\n\n 5. Purchase and Invoice<\/strong><\/p>\n\n Kridis, Kristjan Koro\u0161ec s.p., operates as a business that offers goods or services online. The customer pays the purchase price to Kridis, Kristjan Koro\u0161ec s.p., and receives an invoice along with the goods (or service). The company operates within the Republic of Slovenia, unless otherwise specified. We ship products within the Republic of Slovenia, unless otherwise specified. For purchases where the consumer orders a product and the destination country is not Slovenia, shipping costs are calculated automatically based on the package\u2019s destination. The price is displayed before the order is placed. <\/p>\n\n Each package includes an invoice, which is either included in paper form with the items in the package or sent as a PDF via email or text message.<\/p>\n\n 6. Payment Methods<\/strong><\/p>\n\n Shopping on ilo.si is safe, simple, and convenient. Consumers must ensure that their information is accurate and truthful, regardless of the payment method. <\/p>\n\n Please transfer the order amount to the following account:<\/p>\n\n Company: Kridis, Kristjan Koro\u0161ec s.p. WE ACCEPT THE FOLLOWING PAYMENT METHODS:<\/strong><\/p>\n\n Payment via UPN payment order (based on a pro forma invoice)<\/strong><\/p>\n\n When placing your order, please indicate that you wish to pay via payment order or your online banking service. After placing your order, you will receive all the necessary payment details at your email address. The pro forma invoice is valid for 2 business days. After two business days, the order will be canceled. If you pay via pro forma invoice, we will ship your package the next day after we receive your payment in our account. You can expedite shipping by sending proof of payment to our email address at maja@ilo.si. <\/p>\n\n Payment by credit card (Mastercard, Visa, American Express, Discover)<\/strong><\/p>\n\n Paying by card is completely secure. Payments are processed through a secure and certified payment interface. <\/p>\n\n Cash on Delivery<\/strong> When selecting cash on delivery, the \u20ac60 threshold for free shipping does not apply. The fee for cash on delivery is \u20ac6. <\/p>\n\n The payment methods listed above apply to all offers, unless otherwise specified in the offer itself.<\/p>\n\n We reserve the right to limit the payment methods for certain offers to a single method or any combination of payment methods at our discretion. Any such change will be clearly stated in the offer itself. <\/p>\n\n Orders are stored electronically on the server and are accessible to the customer at any time in their user profile (My Account). The company operates within the Republic of Slovenia, unless otherwise specified. We ship products within the Republic of Slovenia, unless otherwise specified. <\/p>\n\n 7. Prices<\/strong><\/p>\n\n The prices of all offers for goods or services are expressed in \u20ac and are fixed in advance; they include VAT but do not include shipping costs. Prices apply to all consumers, but only for the duration of each individual offer and subject to the payment terms specified in these terms and conditions, and only on the ilo.si website. Prices are valid at the time the order is placed and do not have a predetermined validity period. Shipping costs are not included in the product price and are calculated during the checkout process before the order is finalized. <\/p>\n\n Prices are valid until the product is delivered. We reserve the right to change them. <\/p>\n\n Prices are rounded to two decimal places (1 cent).<\/p>\n\n By registering, a visitor\/customer becomes a user and gains the right to make purchases and access all information related to the distance contract.<\/p>\n\n A distance contract between the seller and the consumer is concluded at the moment the seller confirms the order (the consumer receives an email with the status \u201cOrder Confirmed\u201d). From that moment on, all prices and other terms are fixed and apply to both the seller and the consumer. <\/p>\n\n By paying the pro forma invoice, the consumer accepts the general terms and conditions.<\/p>\n\n 8. Minimum Order Value<\/strong><\/p>\n\n The minimum order amount is 6.00 EUR, excluding any shipping costs. During the purchase process (adding and removing items from the shopping cart) and when reviewing the shopping cart, the customer is notified if the total does not meet or exceed the minimum order amount. <\/p>\n\n Promotional codes (discount coupons)<\/p>\n\n 9.<\/strong> Promo Codes<\/strong> <\/p>\n\n They offer various benefits when making a purchase. Each code is valid for a limited time, and its terms of use are clearly specified in the promotion itself. As a general rule, codes cannot be combined, and only one promotional code can be redeemed per purchase. <\/p>\n\n 10. Registration and Purchase Process on ilo.si<\/strong><\/p>\n\n A user can place an order as a guest or as a registered user.<\/strong><\/p>\n\n In order for a user to view their order history on the ilo.si website, add products to their favorites, and track the availability of currently out-of-stock products, they must register. Users provide their personal information, email address, shipping address, and other details. The username is assigned by ilo.si and corresponds to the user\u2019s email address. The user receives their initial password from ilo.si and can later change it at any time. The password is sent via email. Registration enables the user to make purchases. <\/p>\n\n \u2013 The user is assigned a username that is the same as their email address, and a password (which they can change later). They will receive a password at their email address that they can use to access their profile. 11.<\/strong> Payment deadlines:<\/strong><\/p>\n\n \u2013 When paying by credit card \u2013 up to 2 business days After placing an order, the consumer receives an email notification that the order has been added to the queue. The consumer has the right to withdraw from the distance contract until the goods are shipped (status : \u201cin preparation\u201d<\/strong>); to do so, the order must be canceled via email at maja@ilo.si. You must include the order number. The email address used to cancel the order must match the email address used to confirm the purchase. If the consumer does not cancel the order, it will proceed to further processing. The seller may call the consumer at their contact phone number to verify information or ensure the accuracy of the delivery. Upon order confirmation, the provider notifies the consumer via email of the estimated delivery date. The contract for the purchase of the ordered items between the consumer and the provider is irrevocably concluded at this stage. Details of the distance contract are always available on the server www.ilo.si, which the consumer can access using the username and password received upon placing their first order. Prices are valid at the time the order is placed and do not have a predetermined validity period. <\/p>\n\n 12. Order and the Binding Nature of the Contract<\/strong><\/p>\n\n The sales contract between the seller and the buyer is concluded the moment the buyer places an order and confirms the purchase by clicking the [Place Order \/ Complete Purchase] button. From that moment on, all prices and other terms are fixed and apply to both the seller and the buyer. <\/p>\n\n Obligation to Accept Goods (Cash on Delivery):<\/p>\n\n Selecting cash-on-delivery as the payment method does not relieve the buyer of the obligation to accept the package. The buyer is obligated to accept the ordered goods and pay the purchase price. If the buyer fails to accept the package and it is returned to the seller, the buyer is obligated to reimburse the seller for the costs incurred for shipping and returning the package (the actual damages charged to the seller by the delivery service). The seller reserves the right to prevent a buyer who has previously refused to accept a package from making future purchases with cash-on-delivery payment. <\/p>\n\n 13.<\/strong> Delivery and Damage During Transport<\/strong><\/p>\n\n Contractual partners handle the delivery of goods on behalf of the supplier. The supplier ships the goods as soon as possible. <\/p>\n\n Damage During Shipping: If the customer notices upon receipt that the package or product is physically damaged, is missing contents, or shows signs of having been opened, they must immediately (no later than 48 hours) file a claim with the delivery service or notify the seller at maja@ilo.si, attaching photos of the damage.<\/p>\n\n 14. Security of Purchases Made with Payment Cards<\/strong><\/p>\n\n Purchases made with a payment card are secure, as Kridis s.p. provides the technological and organizational measures necessary to protect the transmission and storage of personal data and payment information. Secure authorization and payment card transactions are ensured, carried out in real time with immediate verification of data with banks. Card information is not stored <\/strong>on the server. <\/p>\n\n 15. Protection of Personal Data<\/strong><\/p>\n\n By registering or making a purchase, the customer authorizes Kridis s.p. to collect, process, and store the personal data provided in accordance with the Personal Data Protection Act.<\/p>\n\n Kridis s.p. undertakes to protect user data diligently and in accordance with the law. Personal data is collected for the purpose of smoothly processing orders or quotes, communicating with customers, statistical analysis aimed at improving the functionality of our websites and services, and, if the customer so chooses, to send notifications, news, and offers (via text messages, email, or by mail). <\/p>\n\n In this context, the following data is collected: IP address, full name, permanent or temporary address, date of birth, gender, phone number, email address, time and date of registration, and a record of communications with the online store. In the case of a gift card, the first and last name of the recipient and their address are also collected. <\/p>\n\n Kridis s.p. respects the privacy of users of the ilo.si website and undertakes to carefully protect the personal data it collects and not to disclose it to third parties or use it for any purpose other than except for the purposes stated above, except in cases where such data is requested by a competent state authority acting on a legal basis, or in the event of suspected fraudulent activity on the part of a website user. Kridis s.p. may only disclose data to a contracted data processor. <\/p>\n\n Personal and payment information is entered via a secure online form protected by the same or similar encryption mechanisms used by banks and other trusted institutions.<\/p>\n\n Users are also responsible for protecting their personal data by ensuring the security of their username and password and by installing appropriate software (antivirus) protection on their computer.<\/p>\n\n The personal data collection is listed on the Information Commissioner\u2019s website (www.ip-rs.si<\/a>). <\/p>\n\n You always have the right to receive information free of charge, which allows you to verify the accuracy of your stored data. If you wish, you can contact maja@ilo.si and send us your request by email or regular mail. Once we receive your request, any corrections, suspensions, or deletions\u2014to the extent permitted by law\u2014will be carried out. <\/p>\n\n <\/p>\n\n 16. Communication with Users<\/strong><\/p>\n\n Communication with ilo.si users takes place via the website and via email\u2014that is, through remote communication channels\u2014and, in exceptional cases, also by phone or mail. Communication with users also takes place via social media platforms on which the i.lo-parfumi profile is registered. <\/p>\n\n Users can find out about a specific offer on the website www.ilo.si, through advertisements in print, electronic, and online media, as well as on radio or television.<\/p>\n\n The offer on the website will be structured in such a way that its message clearly and unambiguously indicates that it is an offer of goods or services with specific discounts, promotions, or benefits, as well as the conditions under which a specific offer can be obtained.<\/p>\n\n Users will be able to subscribe to receive electronic notifications and easily unsubscribe from them. Notifications include information about current or future offers, promotions from ilo.si, and other advertising messages from ilo.si or its partners. Receiving these notifications requires the user\u2019s explicit consent, and users will not receive them unless they select this option during registration or otherwise opt in to receive them. <\/p>\n\n 17. Basic Information for Users<\/strong><\/p>\n\n The ilo.si website contains information about the company that operates the website. This information includes the company\u2019s name and registered office, contact information, and other necessary details, at a minimum those required by law. <\/p>\n\n Users will also find information about products or services, delivery terms, the validity of offers, and other details.<\/p>\n\n Users who have any questions regarding the offer may submit them via the website, by email or through the contact form, by phone, or via social media. Instructions on how to submit questions will be provided on the website itself, on social media, or otherwise. Ilo.si may also publish these questions along with the answers. In the event of automatic publication, ilo.si reserves the right to delete any text that is offensive, illegal, immoral, or criminal. <\/p>\n\n The questions and other texts reflect the opinions of their authors, and ilo.si disclaims all liability. Questions regarding offers or other inquiries may be sent via email, the online form, or by calling 069 686 423<\/strong> on weekdays between 8 a.m. and 4 p.m. <\/p>\n\n 18. Legal Notice<\/strong><\/p>\n\n The online store is owned by Kridis, Kristjan Koro\u0161ec s.p., Bevkova 31, 3000 Celje, Tax ID: SI12797898 (hereinafter \u201cKridis s.p.\u201d), which also operates the online store. The content published in the online store is the property of Kridis s.p. and may be used for non-commercial purposes, provided that all stated copyright notices are retained; therefore, it may not be copied, reproduced, or otherwise distributed without the permission of Kridis s.p. 19. Complaints and Disputes<\/strong><\/p>\n\n Kridis s.p. will strive to resolve any ambiguities, comments, or complaints as quickly as possible, while complying with the law (the Consumer Protection Act) and doing its best to reach an agreement. Users have several contact options available: <\/p>\n\n \u00a4 in writing to the following address: Kridis, Kristjan Koro\u0161ec s.p., Bevkova 31, 3000 Celje, Slovenia<\/p>\n\n \u00a4 in writing to the email address maja@ilo.si.<\/p>\n\n Kridis s.p. recognizes that a key characteristic of consumer disputes is the disproportion between the economic value of the claim and the time and costs required to resolve the dispute, which is also the main obstacle preventing consumers from bringing a dispute before a court. Therefore, Kridis s.p. strives to the best of its ability to resolve any disputes amicably. <\/p>\n\n The proceedings are confidential. If an agreement cannot be reached, the competent court for such disputes is the Celje District Court. <\/p>\n\n Complaints regarding the quality or execution of the offer itself are resolved between the customer and Kridis s.p.<\/p>\n\n Out-of-Court Resolution of Consumer Disputes<\/strong><\/p>\n\n In accordance with legal regulations, the online store www.ilo.si, owned by Kridis s.p., does not recognize any provider of out-of-court consumer dispute resolution as competent to resolve a consumer dispute that a consumer might initiate in accordance with the Act on Out-of-Court Resolution of Consumer Disputes.<\/p>\n\n Kridis s.p., a provider of goods and services that operates an online store in Slovenia, publishes a link on its website to the online consumer dispute resolution platform (SRPS). The platform is available to consumers here.<\/a> <\/p>\n\n The aforementioned provisions are based on the Act on Out-of-Court Resolution of Consumer Disputes, Regulation (EU) No. 524\/2013 of the European Parliament and of the Council on Online Dispute Resolution for Consumer Disputes and amending Regulation (EC) No. 2016\/2004 and Directive 2009\/22\/EC. <\/p>\n\n 19. Disclaimer<\/strong><\/p>\n\n The ilo.si website operates as an online catalog for the sale of goods and services. Despite our efforts to ensure the greatest possible accuracy and timeliness of our offerings, it may happen that information about goods, services, and prices changes so quickly that we are unable to update it in time, and the outdated information remains on the website. In the event of an order for such goods or services, the company will notify the customer of the changes and cancel the purchase, or allow the customer to cancel the order, or agree on an alternative solution. <\/p>\n\n We reserve the right to correct typographical errors and errors resulting from unintentional malfunctions of the website\u2019s IT system.<\/p>\n\n The company is not responsible for the accuracy of the information entered by the customer.<\/p>\n\n Delivery of orders within Slovenia typically takes 1 to 4 business days. We do not process orders on weekends or holidays. Delivery is not available on weekends and holidays. For deliveries to other EU countries, delivery times may be longer and depend on the selected shipping partner. <\/p>\n\n 20. Delivery<\/strong><\/p>\n\n During holidays and states of emergency, there may be delays in delivery.<\/p>\n\n The shipping cost is fixed at \u20ac4.50 including VAT, or \u20ac6.00 for cash on delivery ( this rate applies throughout <\/strong>Slovenia). Delivery to other countries and the associated shipping cost will be displayed during the final step of the purchase process. For all orders from countries outside the EU, import duties and taxes may apply, which are not included in the shipping costs. Customs fees vary; for detailed information, please contact your local customs office. <\/p>\n\n Shipping is free for purchases over \u20ac60.00, but this does not apply to cash-on-delivery payments.<\/p>\n\n The purchase amount is considered to be the value of the shopping cart, excluding shipping costs.<\/p>\n\n We work with various delivery services, which we select at our discretion. As a rule, the delivery service delivers packages in the morning to the address provided when the order was placed. Before delivery, the delivery service will contact you by phone or email. <\/p>\n\n Since the delivery service delivers packages in the morning, you can also choose to have your package delivered to any other name or address, or to pick it up at a pickup location or package locker, if the delivery partner offers this option.<\/p>\n\n If you are not at the designated location (company, office, etc.) at the time of delivery, the delivery person will leave a note with instructions for picking up the package at a later time.<\/p>\n\n If the consumer does not receive the goods within a few days of shipment, they must notify the seller immediately. In this case, the seller will determine the cause and notify the buyer. <\/p>\n\n We deliver ordered goods within the Republic of Slovenia and, in exceptional cases\u2014provided this is explicitly stated in the final step of the purchase process\u2014to other countries as well. The shipping cost is displayed during the final step of the purchase process and depends on the final shipping destination and the payment method. <\/p>\n\n Damage during delivery<\/strong><\/p>\n\n The buyer should inspect the contents of the consignment on receipt. In the event of damage, the Buyer shall notify Kridis s.p. by e-mail to maja@ilo.si. After the initial contact, the customer returns the entire shipment (package, protective packaging, products) to Kridis, Kristjan Koro\u0161ec s.p., Bevkova 31, 3000 Celje, and Kridis provides a replacement shipment. <\/p>\n\n 21. Distance Contract<\/strong><\/p>\n\n The purchase is deemed to be made via a Distance Contract. The language in which the Treaty shall be concluded shall be “SLOVENESCH”. <\/p>\n\n If the Buyer fails to pay the amount or the advance payment due under the preliminary invoice as security for the seriousness of the conclusion of the transaction when called upon to do so by the Seller, the Buyer shall be deemed not to have accepted the offer and the contract shall not have been concluded. Kridis s.p. shall immediately inform the Buyer thereof. <\/p>\n\n If Kridis s.p. reasonably suspects that the Buyer is deliberately making a purchase and subsequently requests cancellation of the order for the sole purpose of misleading or harming Kridis s.p., the Buyer shall not be entitled to a refund of the amount paid.<\/p>\n\n 22. Description of the Right to Withdraw from the Contract<\/strong><\/p>\n\n The consumer (this applies exclusively to natural persons who purchase goods for purposes unrelated to any business activity they may engage in) has the right to notify (via email to: maja@ilo.si<\/a> ) that they are withdrawing from the contract, without being required to state a reason for their decision. The fourteen-day (14) period begins one (1) day after the date of receipt. The cost associated with withdrawing from the contract, which is borne by the consumer, is the cost of returning the items (which, in the case of shipping, is calculated according to the delivery service\u2019s price list and depends on the type of shipment\u2014package or freight). Items must be returned to the seller no later than thirty (30) days from the date the notice of withdrawal from the contract was submitted. <\/p>\n\n The consumer does not have the right to withdraw from the contract in the following cases:<\/p>\n\n Last update to the General Terms and Conditions: July 16, 2026<\/p>\n","protected":false},"excerpt":{"rendered":" 1. General Provisions The General Terms and Conditions of the ilo.si online store (hereinafter: \u201cthe online store\u201d) have been drafted in accordance with the Consumer Protection Act (ZVPot-1), the Electronic Commerce Act (ZEPT), the Personal Data Protection Act (ZVOP-2), and the EU General Data Protection Regulation (GDPR). The service provider and operator (hereinafter referred to […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4293","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ilo.leparec.net\/en\/wp-json\/wp\/v2\/pages\/4293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ilo.leparec.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ilo.leparec.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ilo.leparec.net\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/ilo.leparec.net\/en\/wp-json\/wp\/v2\/comments?post=4293"}],"version-history":[{"count":5,"href":"https:\/\/ilo.leparec.net\/en\/wp-json\/wp\/v2\/pages\/4293\/revisions"}],"predecessor-version":[{"id":5513,"href":"https:\/\/ilo.leparec.net\/en\/wp-json\/wp\/v2\/pages\/4293\/revisions\/5513"}],"wp:attachment":[{"href":"https:\/\/ilo.leparec.net\/en\/wp-json\/wp\/v2\/media?parent=4293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
<\/strong>Address: Bevkova 31, 3000 Celje<\/strong>
Reference: SI00 ***<\/strong> (*** is the order number on the quote)
Purpose code: GDSV<\/strong>
IBAN: SI56 0291 9026 5006 179<\/strong>
Bank: NLB<\/strong>
BIC: BAKOSI2X<\/strong><\/p>\n\n
\u2013 The user accepts the offer, selects a payment method, and completes the purchase.
\u2013 When the offer ends (either after the specified deadline has passed or after all inventory has been sold), the offer is removed from the website or a \u201cout of stock\u201d notice is posted.
\u2013 In the \u201cMy Account\u201d tab, users can view their order status, order history, and favorite products.
\u2013 The user will also receive a confirmation email regarding the purchase.
\u2013 A purchase is complete when the user makes the payment correctly.<\/p>\n\n
\u2013 Via UPN payment order \u2013 up to 2 business days.
Kridis s.p. reserves the right to remove a product or service from its offerings for any reason.
Abuse of the purchasing process is a criminal offense.<\/p>\n\n
Data is collected based on the individual\u2019s personal consent and for an indefinite period, or, if the Personal Data Protection Act provides otherwise, for the period specified therein.<\/p>\n\n
Occasionally, we may be unable to guarantee the complete accuracy and reliability of all published information. We will take all notifications seriously and correct the published information immediately.
We assume no liability for any consequences arising from the use of information published in this online store or from the temporary unavailability of the online store.
We reserve the right to make daily changes to content, as well as to correct errors in prices and text.
By using the online store, the visitor\/customer confirms that they accept and agree to the terms and conditions described herein. <\/p>\n\n\n